Total Automotive is a member of the TECH-NET Professional Auto Service Network. TECH-NET is a Network of America's Most Skilled Automotive Technicians Working Through One Central Computer System for Fast and Accurate Automotive Diagnostics. TECH-NET Professional Auto Service is designed to create a North America association of repair facilities with common goals and objectives. This comprehensive business-marketing plan has been developed to enable independent auto service centers to provide superior service combining high quality CARQUEST replacement parts with highly trained automotive technicians. Why Take Your Car to a TECH-NET Location? TECH-NET is what you've always wished auto repair service would be. There are many reasons to have your vehicle serviced by a TECH-NET Professional Auto Service member: • Rapid, accurate diagnosis and repair. We do it faster and better. Our national computer database of more than 600,000 repair records is backed up by a staff of specially trained technicians. • Affordable alternate transportation. If you need a car while yours is in our shop, we can arrange a rental car from Enterprise Rent-A-Car at our low rate. • Convenience. There's no need to wait around while we work on your car. You're free to do whatever you wish. We call you when the repairs are done. • CARQUEST Coast-to-Coast Guarantee. If a CARQUEST part should fail during the manufacturer's warranty period more than 50 miles from a TECH-NET facility, the nearest CARQUEST Auto Parts Store or TECH-NET Service Center will replace it. Know Your New Vehicle Warranty Rights! From Acuras to Volvos, Buicks to Saturns, we can help you protect your new car or truck warranty. Customer Satisfaction The TECH-NET CSI program provides customers with a convenient way to let technicians know when a good job has been completed to satisfaction and also targets areas for improvement.