To make an appointment right away, call us during store hours at (716) 834-2296. Hours: M-F 8 a.m. - 5:30 p.m., Saturday 8 a.m. - 4 p.m., Closed Sunday. Or if you can be flexible with your appointment and schedule it for a week or two from now, feel free to use our APPOINTMENT REQUEST FORM. This link will open a secure online form that which you can request an appointment for a day and time that is convenient for you. We will contact you to confirm your appointment. For those who prefer to wait for their vehicles to be serviced, complimentary WiFi service in our customer waiting area keeps our customers connected to home, work, family and friends. Total Automotive’s shuttle service is both Smart and green. It’s trendy, environmentally friendly, stingy on gas and free! Our new Smart Car shuttle service is available for all customers who need a lift to and from our location. For those who prefer to shop while they wait for their car, we also offer complimentary shuttle service to and from nearby Boulevard Mall.
For busy moms and dads who choose to bring their children with them while cars are being dropped off or serviced, our waiting room area features a play station stocked with books and toys for the little ones.